As anyone in the service industry knows, hiring and retaining talent present a unique set of difficulties. In the first of this two-part chat, we’ll walk through where to find staff, how to market your business to new employees, building an internal culture, effective training techniques, retaining your best and mitigating the effects of employee turnover.
Dom is in charge of over 275 active recruiting campaigns, that handles $2.4 Million in spending, annually. His 2 major industries he covers are Food & Beverage, as well as Trucking & Transport. Dom has been with ZipRecruiter for 2+ years and loves to help increase his clients talent by using repeatable and predictable techniques. As a “Hip” Millennial, Dom is an expert at letting you know the truth about what his peers think of recruiting processes.
Tammy Ledyard is responsible for management recruiting for Pappas Restaurants, a family owned and operated company with 100+ restaurants in eight states. Based in Houston, Texas, Pappas has grown to include 12 popular concepts including Pappadeaux Seafood Kitchen, Pappasito’s Cantina, Pappas Bros. Steakhouse, Pappas Seafood House, Pappas Bar-B-Q and Yia Yia Mary’s.
Tammy has over twenty years of operational experience with well-known companies such as Hillstone Restaurants and Big Four Restaurants in Arizona. Tammy sources, interviews and manages development for all managers within the Pappas Organization. She dually works in a management development role which allows her to work with Pappas managers during the training process and further through their continuing education with the company. In addition Tammy spends time maintaining relationships with hospitality schools nationwide. She is active in all aspects of the hospitality programs and presents often in the classrooms in order to help the students gain perspective on the industry.
Brian Medina has 20 years’ experience in Recruitment Advertising & Talent Acquisition strategy for the Restaurant Industry. He is key in driving candidate flow and improving the candidate experience for his clients. He uses traditional recruitment advertising sources and innovative sources including social recruiting, text to apply, job search engines and AI for finding candidates. He has spoken at the TRA Marketplace/TalentNet Live, Hardee’s/IHOP/Golden Corral/Fazoli’s/ Franchise conferences, and the Self Opportunty Meeting of the Minds restaurant recruiting conference in Dallas, led numerous training workshops for clients like Jason’s Deli, Red Lobster, and Raising Cane’s. He is currently on the board of the Greater Dallas Restaurant Association and Texas Restaurant Associations Education Foundation.
As a Senior Manager with the Indeed Employer Insights Team, Aaron Schwartz leads a national team of Recruitment Evangelist's who pair platform data with industry trend analysis to share Indeed’s story and bring the value of the company’s programs and solutions to life. As an evangelist himself, he has helped hundreds of employers optimize their recruitment solutions and make the key hires they need to grow their businesses.
Aaron was a distinguished and award-winning member of the Dingman Center for Entrepreneurship at the University of Maryland and also served as a Sergeant in the 931st Army Brigade in the Israel Defense Forces.
Beth is in the Field Talent Acquisition department and has been with Whataburger for almost 5 years. She supports 68 restaurants with their recruiting needs inclusive of Managers and Team Members.